Creating ISO procedures and maintaining them can place a heavy burden on Quality teams. Processes must be created, reviewed, and approved at the start of the process. Then they must be maintained by the department managers who often are already taxed and no longer feel the same need to respond that they did when the original Certification was pursued. In addition, there are inspection and testing documents to create and exceptions to be managed. There is also the growing requirement to provide this information to customers, well after the fact.
The automated approval workflows, comprehensive document management and exception handling tools inherent in the systems that CASNET implements enable Quality teams with limited resources to be more strategic and less transactional.